FAQ:

I.When will I receive my first issue?

 

  1. National Geographic Magazines (Print + Digital): Order before 20th of each month, to start from next month issue, digital access will be granted within 3-4 weeks. Normally shipment arrive in 2nd or 3rd week of each month, please expect to receive the copy by 3rd week of each month.

  2. National Geographic Magazines ( Print Only): Order before 6th, starting from the current month, after that will be next month issue. Normally shipment arrive in 2nd or 3rd week of each month, please expect to receive the copy by 3rd week of each month.

  3. National Geographic Kids Magazines: Order before 6th, starting from the current month, after that will be next month issue. As it is a 10 issues subscription, other than Jun/July & Dec/Jan are combined issue, the rest are monthly issue.

*Orders in Jun before 6th, starting Jun/Jul issue.

Orders in Jul, starting Aug issue.

Orders in Dec before 6th, starting Dec/Jan issue

Orders in Jan, starting Feb issue

  1. National Geographic Little Kids Magazines: Bi-monthly issue, Orders before 6th of the starting month starting from the current month issue, after that will be next available issue.

**Orders in Mar before 6th, starting Mar/Apr issue, later of March or April before 6th May, starting May/Jun issue.  

  1. National Geographic History Magazines: Bi-monthly issue, Orders before 6th of the starting month starting from the current month issue, after that will be next available issue.

**Orders in Mar before 6th, starting Mar/Apr issue, later of March or April before 6th May, starting May/Jun issue

  1. National Geographic Special Issues Magazines: Orders before 6th, starting from the current month, after that will be next month issue.

 

II.How do I get Digital Access for National Geographic Magazines (Full access subscription)?

You will Receive a set of Account Number from National Geographic, within 4-6weeks. 
You will need to use this account number to create digital account  at here . Creating an account will allow you to access nationalgeographic.com content, the full online archive, and other digital benefits. Then go here for simple step-by-step instructions on how to access the digital editions.

As the Digital access is controlled directly by NatGeo U.S ( or the Agency - CDSGlobal),

For any access issue, kindly contact -Call 1-800-895-2068 or email at natgeomagazine@cdsfulfillment.com.

 

III.Change of Delivery Address:

Changing Mailing address, kindly send us your details as below:

  1. Magazine subscribed:

  2. Old delivery address

  3. New Delivery Address

  4. Subscribers name

  5. Phone number

 

 

 

IV.I Did Not Receive My Copy:

 

Did not receive copies, please email to us with below details:

  1. Magazine subscribed:

  2. Delivery address

  3. Subscribers name

  4. Phone number

A replacement copy will be delivered within 2-4 working days by mail if it deemed necessary.  

CONTACT US

We welcome all enquiries and questions related to

National Geographic Subscriptions, Singapore. 

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